Frequently Asked Questions Pt. 4 | Heartland Rentals
Q: Are Parties Allowed?
Parties are not allowed and are strictly enforced. Loud music, excessive noise, trashing the inside or outside of the cabin, and having more people in the cabin than it will sleep are all considered types of violations of your rental agreement. Our cabins do have neighbors around the cabins, both long-term residencies as well as vacationers, and they cannot and should not be disturbed. Our cabins have 24-hour security that continuously drives throughout the areas and will stop at any cabin if there is any disturbance suspected or noticed. Guests will be required to leave and no refunds will be given.
Q: Are There Any Nearby Hospitals In Case Of An Emergency?
Our county’s hospital, LeConte Medical Center, is located in Sevierville for emergencies. Several Urgent Care Centers are also available if needed throughout our areas.
LeConte Medical Center
742 Middle Creek Rd
Sevierville, TN 37862
Q: Are There Any Insects? Do You Have Pest Control Treat The Cabins?
All units are sprayed monthly by a professional pest control company. However, wasps, ladybugs, and other insects sometimes still impact rental units beyond control. Our Great Smoky Mountains location is home to many species. If there are any questions regarding insects, please call during office hours for assistance.
Q: Do You Offer Access To Swimming Pools In The Summer Months?
Some cabins have access to community pools in certain cabin developments. Please check with our staff if you will require the use of an outdoor pool during your stay. Pools are seasonally used from Memorial Day to Labor Day.
Q: Will I Have Cell Phone Service?
Keep in mind that you will be in the mountains where cell phone service is sometimes weak and not guaranteed as proximity to cell phone towers will vary between cabins. All cabins have telephones and some will even allow for free local calls.
Q: Do The Cabins Have A Telephone?
All cabins have a telephone in them. Some are 911 calls only (as most have cellular phones). All other phone services are local calls only. All local calls are free.
Q: Do We Have To Drive Up And Down Steep Hills To Get To And From The Cabin?
Some cabins are located on mountains and hillsides that provide wonderful mountain views. Please contact our office to inquire about a cabin’s location.
Q: Is This A Community Of Cabins?
Some of the cabins are located in a community of other cabins.
Q: Are There Playgrounds?
We have some cabins that would be close to playgrounds. Playgrounds may also be found within the cities of Sevierville, Pigeon Forge, and Gatlinburg. Some public playgrounds are Wear Farm City Park in Pigeon Forge and the Sevierville City Park. Please call our office for more information.
Q: Is The Cabin Private Or Semi-Private?
Privacy depends on the cabin. We have cabins that would offer privacy, while other cabins would be semi-private. Be sure to ask our staff prior to booking your cabin.
Q: Do The Cabins Offer Free WiFi?
Most cabins have WiFi available while some do not based on the location of the rental cabin and availability of internet services beyond our control. Please check with our office if you will require the internet during your stay.
Q: Where Are The Cabins Located?
We have a vast amount of cabins in several areas such as Gatlinburg, Pigeon Forge, Wears Valley, and Sevierville. Some cabins are located in the mountains to provide mountain views and seclusion as others are located closer to town. Please contact our office if you have a desired location or proximity to certain areas or attractions.
Hey, wait a second before you go! Be sure to check our Current Cabin Specials, Deals, and Discounts to see if your stay qualifies for a special discount! Book your cabin in Gatlinburg with Heartland Rentals for a memorable moment in the mountains.